𝐄𝐇𝐑𝐬 𝐀𝐫𝐞 𝐒𝐭𝐢𝐥𝐥 𝐁𝐮𝐫𝐧𝐢𝐧𝐠 𝐔𝐬 𝐎𝐮𝐭 #hitshow

HITshow with Laura Kohlhagen, MD, Chief Medical Officer, Altera Digital Health “I only have so much mental energy—and I spend a lot of it digging through the EHR.” At Altera Digital Health, clinician burnout isn’t just a talking point—it’s a product design challenge.

🩺 Many EHRs today still reflect their origins as billing and compliance tools. As Laura puts it: “They were initially rooted in regulatory, in billing, in record keeping—and that DNA persists today.” That foundation still drives workflow fragmentation and cognitive overload, even in 2025.

🎯 Altera is rethinking the role of the EHR—embedding AI to reduce friction, surface data faster, and support real patient connection. “AI is going to have a large impact on healthcare organizations. We’re starting to see that today, both in healthcare organizations and in EHRs.” One of the biggest advances? Ambient voice. “It’s a big focus for EHRs… making documentation a by-product of the natural interaction between the clinician and the patient.”

🧠 In today’s RFP process, the questions have changed. “What is your AI strategy, specifically around generative AI? And what guardrails do you have in place to ensure data integrity and safety?” Altera’s edge? Flexibility—combining proven implementation methods with tailored solutions for each health system. “We really do offer a partnership with our clients in terms of tailoring the EHR to meet their individual needs.”