Why can’t your health insurance work like Amazon or your bank?

HITshow | Alan Stein, Chief Commercial Officer, HealthEdge

🧠 Why can’t your health insurance work like Amazon or your bank?
#HITshow | Alan Stein, Chief Commercial Officer, HealthEdge

💬 “There’s no reason why we can’t be not only on par with the retail environment — we could surpass it. Retail is transactional. Healthcare is longevity.”

From billing transparency to fixing the trust gap, Alan Stein makes the case for how technology can finally bring payers, providers, and patients into alignment.

➡️ In this episode:
• Why consumer expectations are reshaping health insurance
• How HealthEdge takes the tech burden off health plans and systems
• What’s needed to meet the demands of a shifting individual market
• Why now is the time to surpass the retail experience — not just match it

🎯 If you needed urgent ACL surgery, do you know what the out-of-network cost would be? Do you really know what your benefits are?

What’s one thing you think tech could fix first in healthcare?

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