HITshow: Dr. Arun Mathews, CMO at MultiCare Health System, “Reduce Waste and Improve Care”

How is your health system reducing wasteful spending while improving patient care?

At MultiCare Health System, a 13-hospital system in the Pacific Northwest, Dr. Arun Mathews and his team took a strategic approach to aligning physicians with evidence-based medicine — leveraging the Choosing Wisely program and IllumiCare’s technology to drive real change.

The challenge? Getting the right information to physicians at the bedside—right when it matters most.

• Governance & engagement: MultiCare focused efforts on hospitalists, who manage 80-90% of inpatient care.
• Technology as an enabler: By integrating IllumiCare’s real-time clinical decision support into @Epic using CDSHooks, MultiCare ensured that cost-saving recommendations were actionable in real time—without adding clicks or friction to workflows.
• Real impact: The result? $2.5 million in waste reduction—all driven by empowering physicians to make informed choices on labs, medications, and resource utilization.

This is what a deep strategic partnership looks like.

Are you using similar strategies or technologies to optimize costs without compromising care?