Brook.ai Raises $28 Million in Series B Funding to Expand Remote Care Model
Seattle, WA — Brook.ai, a company developing technology to support continuous remote care, has raised $28 million in Series B funding. The round was co-led by UMass Memorial Health and Morningside, with participation from existing investors.
The investment will help Brook expand its remote care model across more U.S. health systems, focusing on accessible and equitable care delivery outside traditional clinical settings.
Focus on Outcomes and Scalability
Brook’s remote care platform enables continuous patient engagement and monitoring, designed to support chronic condition management and improve population health. The company reports notable results among its health system partners, including:
- 90% reduction in congestive heart failure (CHF) readmissions
- 80% increase in controlled hypertension populations within six weeks
The company says these outcomes demonstrate the impact of consistent, data-driven support in patients’ daily lives.
“At UMass Memorial, we’ve seen firsthand how Brook’s remote care model improves patient outcomes and supports population health,” said Eric Dickson, MD, President and CEO, UMass Memorial Health. “That’s why we’re proud to lead this investment and expand our use of the platform, helping scale a solution that delivers continuous care at a critical moment for health systems.”
Growth and Engagement Metrics
Brook reports steady growth and engagement over the past year, citing an 82% patient retention rate, a Net Promoter Score (NPS) of 66, and 204% patient growth.
“Outcomes-focused support makes a real difference for patients and providers, and what really sets Brook apart is that people actually use our platform at home every day,” said Oren Nissim, CEO of Brook.ai. “Our partnership with UMass Memorial and Morningside allows us to bring this outcomes-driven model to more health systems at a time when it’s needed most.”
Investor Perspective
According to Stephen Bruso of Morningside, Brook’s approach aligns with health systems’ needs for scalable, measurable remote care solutions.
“Brook’s ability to deliver robust clinical outcomes while also creating benefits for its health system partners has created a differentiated platform,” Bruso said. “This round will enable Brook to continue scaling its commercial activities and expand its clinical reach.”
Supporting Providers Amid System Pressures
The company’s platform is designed to help healthcare organizations adopt remote care without requiring significant new infrastructure or staffing.
“Our solution addresses the key barriers to adoption, allowing providers to implement remote care without the burden of building infrastructure, hiring staff, or managing complex billing processes,” Nissim said.
Brook notes that health systems can begin using its platform within 30 days and without capital expenditure — a model it says supports faster implementation as care-at-home programs and reimbursement pathways expand across the industry.
Use of Funds
The new capital will support Brook’s next phase of growth, including:
- Expanding services for additional patient populations and conditions
- Increasing product and engineering capacity, with a focus on safe AI development
- Enhancing the platform to support greater engagement and improved outcomes
- Scaling operations to meet rising demand